Politique d’expédition

Fast & Reliable Delivery
At Chapdelaine Beauty, we make sure your products arrive quickly, safely, and in perfect condition.

1. Processing Time

  • All orders are processed within 1 to 3 business days after payment confirmation.

  • Processing may take slightly longer during peak seasons.

2. Shipping Methods

  • We use reliable carriers to ensure safe delivery.

  • You will receive a tracking number as soon as your order is shipped.

3. Estimated Delivery Times

  • Canada: 3 to 7 business days

  • USA: 5 to 10 business days

  • Other destinations: 7 to 15 business days
    (These are estimated times and may vary depending on the carrier.)

4. Shipping Fees

  • Free shipping on orders over $70.

  • For orders below $70, shipping costs are calculated at checkout.

5. Delays or Delivery Issues

  • If you experience any issues with your delivery, our customer service team is ready to assist you.

  • We track every order to ensure it reaches you safely.

6. Packaging

  • Every product is carefully packaged to protect it during transit.

  • Packaging is discreet, elegant, and eco-friendly