Politique de confidentialité

Dernière mise à jour : 10 novembre 2025

Welcome to Chapdelaine Beauty! We operate this online store and website, including all related content, features, tools, products, and services, to provide you with a premium and personalized shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Services, make purchases, or communicate with us.

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Personal Information We Collect

We collect information that allows us to provide you with a seamless shopping experience, including but not limited to:

  • Contact details: Name, billing and shipping addresses, phone number, and email.

  • Financial information: Payment details, transaction information, and other billing information.

  • Account information: Username, password, preferences, and settings.

  • Purchase history and interactions: Items viewed, added to your cart or wishlist, purchased, returned, or exchanged.

  • Device and usage data: Browser, device, IP address, and how you interact with our Services.

How We Use Your Information

We use your information to enhance your experience and ensure your satisfaction:

  • Provide & improve Services: Process orders, manage accounts, organize deliveries, handle returns, and offer personalized recommendations.

  • Marketing & promotions: Send personalized offers, updates, and promotions via email, SMS, or other channels.

  • Security & fraud prevention: Protect your account and transactions, and detect suspicious activities.

  • Customer support: Respond to your inquiries and improve our service.

  • Legal compliance: Fulfill legal obligations and enforce our policies.

How We Share Your Information

We may share your information with trusted third parties under the following circumstances:

  • With service providers for payment processing, shipping, and technical support.

  • With marketing partners to deliver personalized advertising based on your preferences.

  • When legally required or to protect our rights and services.

  • During business transactions such as mergers or acquisitions.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Object to or limit certain uses of your data.

  • Withdraw consent for marketing communications.

  • Request data portability.

To exercise your rights, please contact us at Chapdelainebeauty@gmail.com.

Security & Retention

We take security seriously and employ appropriate measures to protect your data. We retain personal information as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

International Transfers

Your data may be transferred and processed outside your country of residence. We ensure proper safeguards for such transfers, including standard contractual clauses where applicable.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this website with the revision date.

Contact

For questions regarding this Privacy Policy or to exercise your data rights, contact us at:
Email: Chapdelainebeauty@gmail.com