FAQ
Your Beauty Questions Answered
What types of products do you offer?
We provide a premium selection of hair tools, elegant hair and eyelash accessories, and essential makeup products. Each item is carefully chosen for its quality, style, and effectiveness to enhance your natural beauty.
How do I place an order?
Browse our collections, select your favorite products, add them to your cart, and follow the secure checkout process. Ordering is quick, easy, and safe.
What payment methods are accepted?
We accept major credit cards, PayPal, and other secure payment options to ensure a smooth and worry-free checkout experience.
What are the delivery times?
Orders are processed quickly. Delivery times vary depending on your location and chosen shipping method. You will receive a tracking email as soon as your order is shipped.
Do you offer free shipping?
Yes! Enjoy free shipping on all orders over $70. Standard shipping fees apply for orders below this amount.
What is your return policy?
We accept returns within 14 days of receiving your order. Return shipping is free, no restocking fees apply, and all items are eligible for return. We aim to make your shopping experience safe and stress-free.
How can I contact you?
You can easily reach us through our Contact page or via email. Our team responds promptly to assist with any questions or concerns.
Are your products safe for all hair types and skin?
Yes! All of our products are designed to be gentle, safe, and suitable for all hair types and skin, even sensitive.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking email to monitor your delivery every step of the way.
Do you have special promotions or offers?
Yes! Check out our Best Sellers and Sale sections for exclusive offers. Subscribe to our newsletter to receive the latest promotions and new arrivals directly to your inbox.